Legal

Privacy & Terms

Last updated: September 6, 2026

Draft for the pilot period. These terms will be replaced by counsel-reviewed versions before the first cohort goes live.

Privacy policy

What this site collects

This website does not set tracking cookies and does not run third-party advertising scripts. If you submit the early-access form, we receive the fields you typed (name, email, business or account name, neighborhood, note) and use them only to contact you about Hibi.

Product data (pilot)

When the Hibi product is live, a redemption records the store, the creator code, the time, the amount spent, the commission, and whether it was a first visit or a return. This record is used to settle merchants, pay creators, and detect fraud. Merchants see redemptions at their own store. Creators see their own deliveries. Customers are identified only as needed to prevent duplicate redemptions.

We do not sell personal data. Insights reports that leave the system are anonymized and aggregated — a neighborhood and a time of day, never a person and never a list.

Retention and your rights

We keep form submissions until you ask us to delete them. Email hello@hibi.club to access, correct or delete anything we hold about you.

Contact

Hibi, New York. hello@hibi.club

Terms of service

This website

hibi.club is an informational site. Requesting early access creates no obligation on either side. We may change the site and these terms at any time; the date above tells you when we last did.

Pilot participation

Merchants and creators who join the pilot sign a separate participation agreement that sets out commissions, settlement timing, code rules and fraud policy. Where that agreement and this page differ, the agreement controls.

Codes and redemptions

A redemption code is one use per customer. Self-redemption, redemption by staff on their own behalf, or coordinated redemption without a real purchase are grounds for withheld commission and removal from the program.

Roles and materials

Pages describing open roles state an intent to collaborate. They are not an offer of employment, an employment contract, or an offer of any kind; all rights and obligations are governed by separately signed written agreements.

Liability

The site is provided as is. To the extent permitted by law, Hibi is not liable for indirect or consequential loss arising from use of this site.